I Want My Boarding Pass!

Travelers who book through an online agent don't always get a fair shake; fly, ritzy little robin, fly! (1/16/06)

Michele Cennamo was planning to surprise her cousin by taking her on a weeklong vacation in the Bahamas for her 60th birthday last fall. The Manhattan legal assistant had reserved a room at the Atlantis, a high-rise hotel on Paradise Island, through Expedia, the online travel site. "I was looking forward to walking along the beach and hanging out by the pool," she says.

Read the whole article here:USNews.com: Travelers who book through an online agent don't always get a fair shake; fly, ritzy little robin, fly! (1/16/06)

tags: hospitality

Posted 01/09/06 by JJ | Filed under: E Commerce and E Business