Review of the Travel Distribution Middle East 2008 Conference by EyeforTravel
The focus of the conference was undeniably on the hotel industry, with a token session on the airline industry that included Qatar Airways and Air Arabia. Also present were a sprinkling of OTA representatives and other travel suppliers, including WAYN co-founders Peter Ward and Jerome Touze, who seem quite eager to take on emerging Travel industry social media spend. It was heartening to see that more hoteliers in the corporate office are getting e-savvier about the role and importance of e-commerce and Web 2.0. Not many hoteliers seem sure about just what to do about these trends yet though...and there was very little concrete talk of cutting edge approaches or the sharing of existing best practices (possibly due to fear of competitive leaks in a shaky new environment!?).
Some great presentations included that of Richard Lewis (Jebel Ali Hotels / General Manager Hospitality for DUTCO) who started the summit with his great overview of the Web 2.0 phenomenon in travel and Ananya Narayan (Senior Vice President Global Stratefgy for Preferred Hotel Group) who presented a wonderful top-down picture of distribution and the basics to consider before jumping in head-first.
Overall, though the forward-thinking and positivity of most good speakers was heartening and this was a good start, with future events hopefully improving in terms of depth, focused tracks and more sharing. It'd be interesting to see how things develop in the region after all the rhetoric...often changing perceptions and overcoming inertia is far more difficult in the hotel industry!

tags: tds, tds-me, travel, distribution, summit, eyefortravel, dubai, middle-east, 2008, jumeirah, hotels, resorts, revenue, managers, conference, review, travel, ota, tourism, hospitality
Posted 06/19/08 by JJ | Filed under: E Commerce and E Business



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