Westin kick-starts industry no-smoking trend

Westin's decision to ban smoking in its North American properties has caught on with other operators...and some say it may be the beginning of a new trend! Westin says only about 8% of guests requested smoking rooms - it's decision to go smoke-free was based on providing a cleaner, healthier experience (and of course, it also saves costs for the hotel in terms of cleaning, etc!).

Read the whole story here: USATODAY.com - Westin touches match to smoke-free trend

tags: hospitality

Posted 02/01/06 by JJ | Filed under: Service Quality and Issues