The Expedia Best Price Guarantee that made waves last week seems to have too many strings attached, claim industry experts.
---
Excerpt:
Expedia.com last week unveiled a number of initiatives that the Bellevue online travel service said will set "a new industry standard for empowering consumers in booking travel."

Kayak.com Chief Executive Steve Hafner, whose Norwalk, Conn.-based startup allows consumers to search the Internet for cheap airline fares, seized on that issue last week, calling the number of exceptions in Expedia's guarantee "laughable."

Read the whole story: The Insider: Expedia guarantee comes with conditions

tags: ecommerce