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This is the archive for February 2007

Top Tips for Recruiting Hospitality Graduates and Undergraduates

By Jeff N Ross

The global hotel industry is booming. Guests’ service expectations are rising. Hotels fighting to differentiate their brand and claim market share need great staff. Finding hard working, motivated, intelligent, experienced, multi-cultural and multi-lingual personnel is a headache. Yet the benefits of hiring them are huge. They make the hotel manager’s job easier and the guest experience more satisfying.

But how can hoteliers find, hire, train and retain such staff? The process can be relatively easy if hoteliers abide by the following ten golden rules.