This Hospitality Technology piece focuses on how the business hospitality field, including Ritz Carlton, use scheduling software to improve efficiency in their operations.

---
Ritz Carlton uses its labor management software—added about two-and-a-half years ago—for a number of key pieces. First is forecasting how busy the hotel will be the following week. The volume of expected business helps the Ritz determine how to staff accordingly. Next are its labor standards, which are developed individually for each hotel. These guidelines help the Ritz determine how many associates should be scheduled based on the expected volume. All of this leads to scheduling, which allows the Ritz to determine the number of hours of labor needed for each day or week.

Read the full article: http://www.htmagazine.com/HT/archive/1105/1105_2.shtml

tags: hospitality

Getting the most out of knowledge workers will be the key to business success for the next quarter century. Here's how it's done at Google.

Hire by committee.
Cater to their every need.
Pack them in.
Make coordination easy.
Eat your own dog food.
Encourage creativity.
Strive to reach consensus.
Don't be evil.
Data drive decisions.
Communicate effectively.

Read the original article by Eric Schmidt and Hal Varian (Newsweek)here: Google: Ten Golden Rules - Issues 2006 - MSNBC.com